--- title: CRM Support & Marketing Automation for UK Businesses Big and Small | CRM Made Simple description: Simplify your CRM and marketing automation with expert support. Save time and costs while growing your business with tailored solutions and dedicated assistance. --- [![CRM Made Simple](https://www.crmmadesimple.co.uk/hs-fs/hubfs/CRM%20Made%20Simple-2%20(1).png?width=136&height=70&name=CRM%20Made%20Simple-2%20(1).png)](https://www.crmmadesimple.co.uk) - [Fractional CRM Manager](https://www.crmmadesimple.co.uk/fractional-crm-manager?hsLang=en-gb) ## [Achieve CRM Excellence at a Fraction of the Cost of an In-House Team I provide a range of businesses with help and support in CRM, solving complex challenges and delivering solutions that work I can help with platform selection, migration, onboarding and management right through to custom automations and email marketing programmes](https://www.crmmadesimple.co.uk/fractional-crm-manager?hsLang=en-gb) ### [Problem Solving Share your CRM challenges with me and I'll help you define the root cause and work with you to develop a solution](https://www.crmmadesimple.co.uk/problem-solving-solutions-fractional-crm-manager?hsLang=en-gb) ### [Custom Automations I can help unlock the power of workflows and automations, or develop custom solutions with tools like Workato](https://www.crmmadesimple.co.uk/custom-automations-fractional-crm-manager?hsLang=en-gb) ### [Strategic Guidance As an experienced CRM Manager I can deliver your strategic CRM roadmap](https://www.crmmadesimple.co.uk/strategic-guidance-fractional-crm-manager?hsLang=en-gb) ### [Reporting and Insights I can unlock data and help you understand what is happening with your customers at scale with simple data insights](https://www.crmmadesimple.co.uk/insights-and-reporting?hsLang=en-gb) - [Small Business CRM](https://www.crmmadesimple.co.uk/sme-crm-support?hsLang=en-gb) ## [I help Small Businesses Embrace Customer Relationship Management Most small businesses simply cannot afford to bring in CRM teams and systems, but that means they often miss out on the opportunity to build processes that can greatly enhance their customer retention I provide the expertise and capabilities of a full CRM team at a fraction of the cost meaning businesses can maximise their customer retention and grow effectively](https://www.crmmadesimple.co.uk/sme-crm-support?hsLang=en-gb) ### [Process Clarity Helping you understand what is happening with your customers and what can be done to enhance their experience](https://www.crmmadesimple.co.uk/process-clarity-small-business-crm?hsLang=en-gb) ### [Problem Solving Workshopping challenges you can see your customers experience, and providing actionable ideas to help both existing and future customers](https://www.crmmadesimple.co.uk/problem-solving-solutions-fractional-crm-manager?hsLang=en-gb) ### [Platform Selection Helping you select the right CRM platform for your business so you can build and grow into a system that will grow with you](https://www.crmmadesimple.co.uk/platform-selection-small-business-crm?hsLang=en-gb) ### [Onboarding Helping you get going with the platform of choice and making sure that it speaks to all the right systems you have in place, and helps support your adoption and future success](https://www.crmmadesimple.co.uk/system-onboarding-small-business-crm?hsLang=en-gb) ### [Managed Service We become your CRM team at an affordable price saving you thousands compared to hiring your own team](https://www.crmmadesimple.co.uk/full-managed-service-small-business-crm?hsLang=en-gb) ### [Newsletter Management If you need someone to support your regular email sends then we can help](https://www.crmmadesimple.co.uk/email-marketing-done-right-small-business-crm?hsLang=en-gb) ### [Reporting Helping you understand what your data is telling you and giving you the insight you need to make smart decisions about your business](https://www.crmmadesimple.co.uk/insights-and-reporting?hsLang=en-gb) - [Hospitality CRM](https://www.crmmadesimple.co.uk/speciality-hospitality-crm?hsLang=en-gb) ## [I help Hotels, Restaurants and Bars Improve their Customer Retention Drawing upon years of experience in the hospitality industry I empathise with the challenges faced by hotels and restaurants and enjoy delivering solutions for managers and teams in this challenging industry Taking complex customer issues and solving them through relationship and retention management tools](https://www.crmmadesimple.co.uk/speciality-hospitality-crm?hsLang=en-gb) ### [Solution Workshops Achieve actionable outcomes that will deliver results to your customers](https://www.crmmadesimple.co.uk/solution-workshops-hospitality-crm?hsLang=en-gb) ### [Process Clarity Unlock continuous improvement with my helpful business process support](https://www.crmmadesimple.co.uk/process-clarity-small-business-crm?hsLang=en-gb) ### [System Audit Helps to identify and remove system issues and unlock value from incumbent systems](https://www.crmmadesimple.co.uk/crm-sytem-audit-hospitality-crm?hsLang=en-gb) ### [Managed Service Delivering full managed service over your Customer Relationship Management needs](https://www.crmmadesimple.co.uk/full-managed-service-small-business-crm?hsLang=en-gb) - Company ## ![CRM Made Simple-2 (1)](https://www.crmmadesimple.co.uk/hs-fs/hubfs/CRM%20Made%20Simple-2%20(1).png?width=200&height=103&name=CRM%20Made%20Simple-2%20(1).png) Friendly experts making Customer Relationship Management (CRM) simple for businesses, big or small. We provide accessible CRM support and marketing automation to help you master email marketing and unlock growth ### [Blog Read our latest news and ideas about the CRM market](https://www.crmmadesimple.co.uk/blog?hsLang=en-gb) ### [Newsletter Join our growing community of subscribers and be the first to hear about our updates, offers, and more](https://www.crmmadesimple.co.uk/sign-up?hsLang=en-gb) ### [About Learn more about CRM Made Simple, and what makes us tick](https://www.crmmadesimple.co.uk/about-us?hsLang=en-gb) [Sign Up](https://www.crmmadesimple.co.uk/sign-up?hsLang=en-gb) [Contact Us](https://www.crmmadesimple.co.uk/contact-us?hsLang=en-gb) # Your Customer Relationship Management Needs Solved... Simple I solve CRM challenges for businesses at a fraction of the cost of an in-house CRM team [Get Started](https://www.crmmadesimple.co.uk/contact-us?hsLang=en-gb) [Learn More](https://www.crmmadesimple.co.uk/about-us?hsLang=en-gb) ![Joe CRM Specialist](https://www.crmmadesimple.co.uk/hubfs/Remove%20background%20project%20(1).png) Risk Free Expert Support ## Your Solutions Guaranteed or Your Money Back! #### Intelligent Email Marketing We can help you send newsletters, or design automated journeys that nurture leads and convert prospects into loyal customers on autopilot. By delivering the right message at the right time, I ensure your brand stays top-of-mind without you having to lift a finger #### Dedicated CRM Support You shouldn't need a full-time I.T or CRM department just to update a dashboard or add a new user. We provide accessible, jargon-free support to keep your system clean, your data accurate, and your team confident. Think of me as your fractional CRM manager #### Seamless Marketing Automation I specialise in eliminating the "busy work" that drains your team's energy. By connecting your favourite tools and automating repetitive tasks, I give your staff hours back every week to focus on what they do best: building relationships and helping customers # I Understand How CRMs Work and Enjoy Helping You Maximise their Benefit For the busy business owner with a growing team, a sales process that exists only in one person's memory, and customer data that sits in a spreadsheet breaking at the seams; adopting a CRM is the next right step But, you don't want to make the wrong choice or spend more than you must I can help [Get Started](https://www.crmmadesimple.co.uk/contact-us?hsLang=en-gb) ![Stressed and confused over your customer data?](https://www.crmmadesimple.co.uk/hubfs/Untitled%20(39).png) CRM and Marketing Automation Platforms I Support Include ![provider-horizontal-color](https://www.crmmadesimple.co.uk/hubfs/provider-horizontal-color.png) ![klaviyo-partner-badge](https://www.crmmadesimple.co.uk/hubfs/klaviyo-partner-badge.png) I also have extensive experience with the systems **DotDigital, Adobe Campaign, SalesForce, MailChimp** and more If your system isn't listed here don't worry, I'm sure I can help ## How Ready are you to Embrace a CRM System Complete our one minute readiness audit to help identify where you're at and what you can do next [Get Started](https://www.crmmadesimple.co.uk/crm-readiness-audit-crm-made-simple?hsLang=en-gb) Testimonials ## What our Customers Say "CRM Made Simple delivers a high standard but easy to use service, I have been extremely pleased with the help and support offered and have already received some great feedback from clients. I feel confident in using the tools I have been given to expand my business and I am really excited for potential in growth my business now has. Thanks Joe for your patience and work with me - it was great working with you on this -very refreshing! Highly recommend for anyone wanting to take their business, big or small to the next level." Owner Vicki “Joe is like a full CRM team. We had invested in HubSpot but time had overtaken us so we weren't able to spend the time getting it working. Joe has stepped in and built a great foundation, and is helping make the most of the system, helping to build our understanding of how it all works too! Great!” Managing Partner Catalina ## Latest Posts Limited free sessions available each week #### Book Your Free Growth Made Simple Call Today! Get expert advice on how to simplify your CRM and Marketing Automation You can focus on growing your business, not managing tech headaches Personalised guidance for your business No tech jargon or pushy sales pitch Actionable steps you can implement ![CRM Made Simple](https://www.crmmadesimple.co.uk/hubfs/CRM%20Made%20Simple-3%20(1).png) **CRM Made Simple Ltd** Friendly experts making Customer Relationship Management (CRM) simple for businesses, big or small. We provide accessible CRM support and marketing automation to help you master email marketing and unlock growth ### Fractional CRM - [Problem Solving](https://www.crmmadesimple.co.uk/problem-solving-solutions-fractional-crm-manager?hsLang=en-gb) - [Custom Automations](https://www.crmmadesimple.co.uk/custom-automations-fractional-crm-manager?hsLang=en-gb) - [Strategic Guidance](https://www.crmmadesimple.co.uk/strategic-guidance-fractional-crm-manager?hsLang=en-gb) - [Reporting Insights](https://www.crmmadesimple.co.uk/insights-and-reporting?hsLang=en-gb) ### Small Business CRM - [Process Clarity](https://www.crmmadesimple.co.uk/process-clarity-small-business-crm?hsLang=en-gb) - [Platform Selection](https://www.crmmadesimple.co.uk/platform-selection-small-business-crm?hsLang=en-gb) - [Onboarding](https://www.crmmadesimple.co.uk/system-onboarding-small-business-crm?hsLang=en-gb) - [Managed Services](https://www.crmmadesimple.co.uk/full-managed-service-small-business-crm?hsLang=en-gb) - [Newsletter Management](https://www.crmmadesimple.co.uk/email-marketing-done-right-small-business-crm?hsLang=en-gb) - [Reporting](https://www.crmmadesimple.co.uk/insights-and-reporting?hsLang=en-gb) ### Hospitality CRM - [Solution Workshops](https://www.crmmadesimple.co.uk/solution-workshops-hospitality-crm?hsLang=en-gb) - [Process Clarity](https://www.crmmadesimple.co.uk/process-clarity-small-business-crm?hsLang=en-gb) - [System Audit](https://www.crmmadesimple.co.uk/crm-sytem-audit-hospitality-crm?hsLang=en-gb) - [System Management](https://www.crmmadesimple.co.uk/full-managed-service-small-business-crm?hsLang=en-gb) ### Company - [Blog](https://www.crmmadesimple.co.uk/blog?hsLang=en-gb) - [Newsletter](https://www.crmmadesimple.co.uk/sign-up?hsLang=en-gb) - [About](https://www.crmmadesimple.co.uk/about-us?hsLang=en-gb) © 2026 CRM Made Simple Ltd Company No: 16223247 | All rights reserved | [Privacy Policy](https://www.crmmadesimple.co.uk/privacy-policy?hsLang=en-gb) Cookie Settings [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software)